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Opencart - Advanced Support Ticket System    -  ( $45.00 )





Opencart - Advanced Support Ticket System
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Product Code:  opencart
Availability:  In Stock

Opencart Advanced Support Ticket Module

Opencart is an ecommerce platform which really need support system . Tickets is a full featured, yet easy to use help-desk ticket support system.It is great for users and businesses who wish to keep track of and manage support requests online.

You can create multiple tickets, search tickets, , create custom departments ,create custom fields and assign and much much more.

 

New Features updated*** On Demand

  1. Main Auto Assign
  2. Main Admin and staff can create tickets
  3. Auto assign (According to department)
  4. Staff or other user groups cannot see other tickets only there assign tickets can be seen
  5. Main Admin can edit and delete comments
  6. Main admin can view all tickets.
  7. Notification for both main admin and customer will get when ticket is created and replied.
  8. Time zone bug fixed
  9. All small issue fixed
  10. CSS conflict problem fixed

 

Key Features

  1. Create n number of tickets.
  2. User have to login to create tickets
  3. Add attachments
  4. Create unlimited no. of fields using form creator drag and drop
  5. Resolved tickets are locked
  6. Order id (enabled and disabled)
  7. Admin can set status resolved, resolving or delete or assign to other admin departments
  8. Message is in conversation form
  9. User or admin can know who have last updated the tickets.
  10. Admin can create n numbers of departments
  11. Admin can delete the ticket as well (Removed from backend and backend both)
  12. Time zone is set for replied or creation of ticket.
  13. Ticket ID’s no. created automatically.
  14. Clean code and design with browser compatibility

 

Video Presentation

http://www.youtube.com/watch?v=xUIhcT2xaxI

 

Demo link :
http://leopediademo.com/opencart/advanced-support-ticket
Username : test1@leopedia.com password : test1

Back-end control:
http://leopediademo.com/opencart/advanced-support-ticket/admin
Username : support1 and password : support1

 

Note* Please note that some feature or function might not work in demo version due to security purpose.

 

Install

Installation of the module will not affect any files nor it will modify any files.

 

Updates

version 3.0.0 –

 

Support

Please create ticket at -http://support.leopediastore.com

Have discussion talk to us on live from given below link
Click on live chat button.
http://leopedia.com

 

Its very clean and professional code by leopedia team

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